Help Center

ValueSpace is an AI-powered sales assistant specifically designed for WooCommerce stores. It provides 24/7 customer support, intelligent product recommendations, and automated lead capture to help e-commerce businesses increase conversions and reduce support workload.

ValueSpace integrates seamlessly with WooCommerce through a simple plugin installation. Once connected, it automatically syncs your product catalog, customer data, and store policies. The AI assistant appears as a chat widget on your site and handles customer inquiries using your specific product information and business rules.

Setup typically takes 10-15 minutes. The process includes: installing the WooCommerce plugin, connecting your store, configuring basic settings, and customizing the AI's personality and responses. Our setup wizard guides you through each step, and our support team is available if you need assistance.

ValueSpace currently supports English, German, French, Italian, and Spanish. We're continuously adding more languages. The AI can handle multilingual conversations and automatically detects the customer's language to respond appropriately.

Absolutely. ValueSpace uses enterprise-grade security with AES-256 encryption, SOC 2 compliance, and GDPR adherence. All data is hosted on secure Swiss servers with strict access controls. We never share customer data with third parties, and you maintain full ownership of your information.

ValueSpace achieves over 70% auto-resolution rates in our tests. The AI is trained on your specific product data and business policies, ensuring accurate, contextual responses. For complex queries, the AI seamlessly hands off to human agents. You can also customize responses and add specific knowledge to improve accuracy.

ValueSpace offers flexible pricing starting at CHF 29/month for up to 1,000 conversations. Higher tiers include more conversations, advanced features, and priority support. All plans include a 14-day free trial with no credit card required. Visit our pricing page for detailed plans and features.

Yes! ValueSpace offers REST APIs and webhooks for integration with CRM systems, email marketing tools, helpdesk software, and more. We have pre-built integrations for popular platforms like Mailchimp, HubSpot, Zendesk, and many others. Our enterprise plans include custom integration development.

Definitely! You can customize the chat widget's colors, position, and branding to match your website. The AI's personality can be adjusted from professional to casual, and you can add specific knowledge, responses, and business rules. Higher-tier plans offer advanced customization options.

We provide comprehensive support including detailed documentation, video tutorials, email support (48h response time), and live chat for paying customers. Enterprise clients get dedicated account managers and priority phone support. Our extensive help center covers setup, troubleshooting, and optimization.